What changes after the technology arrives
A digital tool creates possibilities. The organisation still has to decide how those possibilities will improve the work.
3 min read · 8 October 2026
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Recent writing
Learning that can be demonstrated
To understand whether learning is developing capability, we need to know what the person should be able to do and what evidence would show it.
3 min read · 8 October 2026
Building capability without creating dependency
Help can solve a problem today and develop the ability to handle tomorrow’s problem. The way we provide it determines how much of each happens.
3 min read · 8 October 2026