Principle 04
Responsibility requires the ability to influence the outcome.
Explanation
People need relevant capability, information and authority to act on the outcomes they are expected to own.
Application
Examine whether a role can actually make the decisions or obtain the resources needed to meet its expectations.
Context and limits
Influence may be shared, and some external constraints cannot be removed. Make those relationships explicit.
A question for reflection
What can this person change, and what requires someone else’s decision?